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Business Policies

Tech A Services (a brand of TAS Belize Limited) business policy page is designed to provide our customers with a comprehensive overview of our policies for conducting business. We strive to provide quality products and services, and our policies are designed to ensure that we do so in a consistent and reliable manner. We take our commitments to our customers seriously, and these policies provide an important foundation for our business.

Terms of Use

Last Updated: August 2024

  • We are Tech A Services (a brand of TAS Belize Limited), a Limited Liability company established under the laws of Belize, and we own and operate this website (Site).
  • Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.
  • You are responsible for all access to the Site using your Internet connection, even if the access is by another person.
  • We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site such as the www.tasbelize.com client portal, and dashboard are subject to registration and other conditions. If we grant you permission to access one of the restricted areas, we may withdraw that permission at any time (including where you breach any of these Terms of Use).
  • We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error-free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site.
  • The intellectual property rights in the Site and all of the text, pictures, videos, and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.
  • We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness, or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:
    1. all conditions, warranties, and other terms that might otherwise be implied by law into these Terms of Use; and
    2. any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site. The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular, none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.
  • Your permission to use the Site is personal to you and non-transferable, and you may not use the Site for criminal purposes. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:
    1. use the Site for any fraudulent or unlawful purpose;
    2. use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;
    3. impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;
    4. interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies, or regulations of such networks;
    5. transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
    6. reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;
    7. modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site.
    8. remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;
    9. frame or mirror any part of the Site without our express prior written consent;
    10. create a database by systematically downloading and storing Site content;
    11. use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.
      We reserve the right to revoke these exceptions either generally or in specific instances.
  • The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third-party websites and resources is at your own risk.
  • We may block any links to or from the Site. If you do link to the Site, you agree that you will disable and remove any such link promptly upon our request.
  • Your use of this Site is subject to our privacy policy. You can view a copy of this policy by clicking here.
  • These Terms of Use are effective until terminated. We may, at any time and for any reason, terminate your access to or use of the Site. If we terminate your access to the Site you will not have the right to bring claims against us or our affiliates with respect to such termination. We and our affiliates shall not be liable for any termination of your access to the Site.
  • These Terms of Use will be governed by and construed in accordance with the laws of Belize, and the courts of Belize will have non-exclusive jurisdiction over any claim or dispute arising under or in connection with these Terms of Use.

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Privacy Policy

Last Updated: August 2024

Introduction

  1. We, Tech A Services (a brand of TAS Belize Limited) company, take privacy, and the security of your personal data, very seriously, and we are committed to ensuring that we safeguard your personal data at all times in the best way possible.
  2. This privacy policy contains important information for you. It explains:
    • who we are;
    • what personal information we collect about you;
    • how, when, and why we collect, store, use, and share your personal data;
    • how we keep your personal data secure;
    • for how long we keep your personal data;
    • your rights in relation to your personal data, and
    • how to contact us, should you have a complaint or query.
  3. So that we can take your instructions and provide renewal Services we need to collect, use and process or deal with limited personal information about you (your personal data). If you have any questions about the use to which we put your data please email us at [email protected]; write to us at P.O. Box 77, Belmopan City, Belize, C.A, attention: TAS Customer Care.
  4. This policy applies in all circumstances, but in particular where you (or someone or an organization on your behalf):
    • access any of our Services;
    • visit our website;
    • submit an enquiry, make contact with us or sign-up to receive our newsletter; and
    • request information from us or provide information to us.
  5. Please note that we use cookies on our website. Guidance on how we use cookies can be found by clicking here.
  6. We are committed to preserving the privacy of your data so that we can:
    • deliver services of high quality to all our clients;
    • meet the expectations of customers/clients, employees and third parties; and
    • protect our reputation.

Your Personal Data – What We Collect

  1. We may collect, store, use, and share personal data relating to you in the course of delivering our services. The data we need to collect from you in order to do so may include the following:
    • Your name and contact details including address, telephone number, mobile telephone number, email address, and other biographical information.
    • Where you are located where it is relevant, and you choose to provide this information.
    • Professional or trade-related information where it is relevant, and you choose to provide this information.
    • Information required by us in order to enable us to check and verify your identity (for example for anti-money laundering purposes or generally as a means of helping to prevent fraud). This may include passport details, driving licence details, and date of birth.
    • Information required by us in order to carry out a financial or credit check.
    • Financial details relating to you, including details of your bank account if money is sent to you or is likely to need to be sent to you, billing information, and credit card details.
    • Your national insurance number and/or tax details.
    • Marketing and communications data including, where relevant, your preferences in relation to receiving marketing and communications from us.
    • Transaction data, including details about any payments to and from you.
    • Technical data, including internet protocol (IP) address, login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technological data relating to your use of our website.
  2. In most cases we will collect data about you directly from you electronically and telephonically via non-exclusively emails, website/order submission forms, telephone, Fax and WhatsApp. However, we may also need to acquire information about you through information technology-related methods, including by the use of cookies on websites. We may also obtain personal data about you in relation to your use of our website. This information may include your computer’s IP address and the operating system and web browser that you use to access our website. It enables us to identify who has visited our website. This information is used to produce statistical data on the use of our website and to help us to enhance the user experience in the future.

The Purposes for Which Your Information is Used

  1. We only use your personal data for the following purposes:
    • Where you have given consent to the use of your personal data for the provision of services or one or more specific purposes;
    • Where the use is necessary for compliance with a legal obligation that we are subject to;
    • Where the use is necessary in order to protect your vital interests or those of another person;
    • Where the use is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us;
    • To undertake financial, embargo/sanction list and other security checks, and such other processing activities as are required;
    • To comply with our internal business policies, and for operational reasons such as security, confidentiality, competency and efficiency control, training, and client care. This will help us to deliver the best service to you;
    • For statistical analysis to enable us better to manage our business; and
    • For maintaining and updating records to ensure accuracy of processing and preventing unauthorised access and modifications to systems, and to prevent and detect criminal activity that could be damaging for us and for you.

Sharing your Data With Others – We Do Not

  1. Notwithstanding the fact that we will not share your personal data for marketing purposes, it may be necessary for us to share your personal data with others in limited circumstances. This may be in order to:
    • carry out our renewal Services for you; or
    • comply with any legal or regulatory obligations to which you or we are subject.
  2. Those with whom we may share your personal data may include:
    • professional advisers, for example, attorneys;
    • to the Court or relevant party empowered by law;
    • governmental and similar organisations such as the Financial Intelligence Unit and Central Bank of Belize; or
    • our bankers.
  3. Other than as set out above, we will not share your personal data with any other third party.

How Your Personal Data is Kept

  1. Your personal data will be kept secure at all times. Your personal data may be held at our offices, at third-party agencies and service providers, and by our representatives and those agents used by us.
  2. Some of your data may be held on local blocked servers.
  3. We operate various security measures in order to prevent loss of, or unauthorised access to, your personal data. In order to ensure this, we restrict internal access to your personal data to those with a genuine need to access it.
  4. Personal data that is processed by us will not be retained for any longer than is necessary for that processing, or for purposes relating to or arising from that processing.
  5. Where your personal data is retained after we have finished providing our services to you, this will generally be for one of the following reasons:
    • so that we can respond to any questions, complaints or claims made by you or on your behalf;
    • so that we are able to demonstrate that your matter was dealt with adequately; or
    • in order to comply with legal and regulatory requirements.
  6. In general, we will retain your data for only so long as is necessary for the various objectives and purposes contained in this policy. Please note, however, that different periods for keeping your personal data will apply depending upon the type of data being retained and the purpose of its retention.
  7. We will retain your personal data as follows:
    • contact details—so that we can inform you of updates concerning our services and about relevant developments in relation to you, or other related matters which might concern you, or be of interest to you;
    • accounts data—for such period as they continue to be required in order adequately to conclude all of your matters; and only for such time as is necessary for compliance with a legal obligation that we are subject to, or in order to protect your vital interests or the vital interests of another natural person.
  8. We may delete and/or anonymise any personal data which it is no longer necessary for us to retain.

Keeping Your Data Secure

  1. In order to ensure that data is kept secure, and to prevent there being any breach of confidentiality, we have put in place security measures which are intended to prevent your personal data from being accidentally lost or used or accessed unlawfully. Access to your personal data is restricted to those with a need to access it, and regard will be had to the need for confidentiality when that personal data is processed.
  2. Our systems are subject to testing to ensure the security of your data.
  3. In the event that there is a suspected data security breach, you will be notified. Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect personal data, we cannot guarantee the security of any data transmitted to us via our website, or to or from us via email. Any transmission using these methods is at your risk. Once we have received your information, we will be able to set up procedures and security features, such as encrypted emails, to try to prevent unauthorised access.
  4. We also take appropriate steps to keep your personal data safe from unauthorised access, improper use or disclosure, unauthorised modification, or unlawful destruction or accidental loss. This applies both to electronic and physical data, and to that end, our premises are access controlled and electronic data requires users to use login and password authentication.

Your Rights

  1. Belize lacks data protection legislation at this time.
  2. Notwithstanding, you may request confirmation from us as to whether or not personal data concerning you has been processed, and, where that is the case, access to that personal data and various other information, including the purpose for the processing, with whom the data is shared, and how long the data will be retained.
  3. You may also request that we correct any inaccurate data concerning you or that we delete certain data relating to you.
  4. In the event that you wish to contact us in reference to the foregoing, you may do so by contacting us at the coordinates given at Clause 3 of this policy.
  5. Please note that the aforesaid rights are discretionary and that we reserve the right to deny any request.

This Policy

  1. This policy was updated on the 15th of August 2024
  2. The terms and provisions of this privacy policy may be changed, updated, and amended from time to time.

Cookies Policy

Last Updated: August 2024

Like other websites, we use small files called cookies to help provide the best possible browsing experience.

Purpose of this Policy

The purpose of this cookie policy is to inform you about what cookies are, how we use them, and what you can do to control them.

Updates

Please note that we may update this cookie policy at any time. Any changes we may make to our cookie policy in the future will be posted on this page. Please check back frequently to see any updates or changes made.

What Are Cookies?

A cookie is a small text file that is placed on your computer, tablet, or smartphone by websites like ours that you visit. Cookies are generally used to make websites function or function more efficiently. They can allow you to access information that, perhaps, is limited to you as a registered user, or to remember your preferences or record what you have put in your shopping basket. They also provide information to those operating a website, for example counting the number of people looking at a website, where they come from, and the type of browser/device they use.

We use cookies and similar technologies on this website to ensure your login information and preferences are saved, to offer speedier and more convenient access to our Services, and to assist us with improving our website and your online experience to name a few of the dominant uses of cookies.

By using and browsing our website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site. You can turn off cookies in most browsers, but doing so may restrict your use of our website and/or delay or affect the way in which it operates.

Different browsers provide different means of configuring how cookies are handled. To find out more, go to the appropriate web-based guidance page for your browser.

Who Sets These Cookies?

Both first-party and third-party cookies are used on our website.

First-party cookies are cookies set by us and which enable the website to work as you might expect it to. They are also used to give us anonymized data about how our website is being used, the browser, the type of device accessing it, and where, generally, the device is located.

Third-party cookies are set by other websites other than our website. These cookies are during your use of our website. These cookies enable us to learn more about our visitors/customers, allowing us to provide a more personalized service, or in connection with advertising. These cookies monitor which websites you have visited and the products and or services you are interested in or purchased. This information will be available to third parties for their use and analysis.

By using and accessing our website, you have consented to the terms of this policy and all our policies. If you do not agree, please refrain from using our website further.

How Do We Use Cookies? What Types of Cookies Do We Use? How Long Do They Last?

We use cookies in a number of ways to improve your experience of using our website. These include:

  1. Recognizing your computer/laptop/device when you visit our website;
  2. keeping you signed-in to our website;
  3. learning how you use our website;
  4. keeping track of your preferences and purchased Services; and
  5. reviewing and updating our website.

We use both session cookies and persistent cookies on this website.

The cookies we use last for different lengths of time. This depends upon the purpose for which they are used.

Session cookies are temporary cookies which are stored only until you leave the website, or you close your web browser. The following categories of cookies are sessional: advertising and performance cookies.

Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognize the device again when the user returns to that website on that device. Persistent cookies include essential, functionality, and third-party cookies.

The cookies that we use fall into distinct groups.

  • Essential: these cookies are necessary for the operation of our website, or essential to the provision of the services you have requested. These include, for example, cookies that allow you, as a subscriber to our services, to stay logged in to your account and to access information, sections of our website, or services not generally available to non-subscribers. If you block these cookies you will not be able to access these services (which you may have paid for).
  • Performance: these cookies measure how often you visit our sites and how you use them. They also allow us to calculate the number of visitors to our website, see what those visitors do on our website, how long they spend on the website, and which links they click. These cookies help us to improve how our website works and enable us to make changes so that users stay longer or return more often. If you block these cookies, we will not be able to improve our services as easily.
  • Functionality: these cookies make sure that you and your preferences are remembered when you return to our site. That means that you can store data that you wish to return to, complete logs as to what you have seen/used on the site, and generally allow us to provide you with a more personalised experience. If you block these cookies you may have reduced functionality, or not be able to store personal preferences.
  • Advertising: these collect information about your visit to our website, such as what you have looked at and the links you have followed, so that we can target our advertising at you, or exclude certain types of advertising that would not interest you. We can also gather information about your browser, device and your IP address. If you block these cookies, you may receive advertising that is not relevant to you.
  • Third-party cookies: these are used where we use third-party applications on our website to customise the services that we provide, or to provide an increased functionality. They may relate to the use of social media or the use of another complementary service. If you block these cookies you may not be able to access the services that you want to use.

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Refund Policy

Last Updated: August 2024

Thank you for choosing Tech A Services (a brand of TAS Belize Limited). We are committed to providing high-quality services and products, but we understand that sometimes issues may arise. This refund policy outlines the process for refunds, returns, and exchanges.

Refund, Return, and Exchange Requests:

To place a refund, return, or exchange request for an order placed with Tech A Services (a brand of TAS Belize Limited), please contact us via email at [email protected], by phone at +501-822-0165, or via WhatsApp at +501-637-4921.

Please have your order number ready and provide a detailed reason for your request to help expedite the refund process. We will review your request within two (2) business days and notify you via email of the outcome.

Eligibility:

Refund, return, or exchange requests are accepted within 30 days from the date of the order. In special cases, Tech A Services (a brand of TAS Belize Limited) may extend this period at its discretion, depending on the nature of the product or service.

If your payment was made by check or money order, you may cancel your order before payment is made. If payment is not received within 30 days, your order will be automatically canceled by Tech A Services (a brand of TAS Belize Limited).

Order Cancellation:

You may submit a cancellation request on the same day the order was placed. However, please note that if the order has already been shipped or delivered, cancellation will not be possible.

Product-Specific Terms:

Certain products may have specific return conditions as described in the product terms or order materials (“Product Terms”). Please review these terms carefully before submitting a refund request. In the case of any conflict between the Tech A Services (a brand of TAS Belize Limited) Refund Policy and the Product Terms, the Refund Policy will take precedence.

Shipping costs are non-refundable unless the return is due to an error by Tech A Services (a brand of TAS Belize Limited). In such cases, please contact us to submit a formal request for reimbursement.

Refund Timeline:

If your refund request is approved by Tech A Services (a brand of TAS Belize Limited), the payment will be processed as follows:

  • Credit/Debit Card payments: Refunded within one (1) business day.
  • Wire Transfer and Check payments: Refunded within seven (7) business days, with the cost of the transfer borne by the customer.
  • PayPal payments: Refunded within one (1) business day.
  • Other payment methods: Refunded within five (5) to seven (7) business days.

In certain cases, Tech A Services (a brand of TAS Belize Limited) reserves the right to hold the refund until we receive a signed letter of destruction for the product, if applicable.

Terms and Conditions:

This refund policy is part of the Tech A Services (a brand of TAS Belize Limited) Terms and Conditions. By making a purchase, you agree to the terms outlined above.

[END]

Service Level Agreement (SLA)

Last Updated: August 2024

This Service Level Agreement (“SLA”) outlines the commitments and expectations between Tech A Services (a brand of  TAS Belize Limited) (“Provider,” “we,” “us,” or “our”) and users of our web hosting services (“Client,” “you,” or “your”). This SLA aims to define the service quality standards, uptime expectations, and procedures in the event of service interruptions.

  1. Uptime Commitment
    • Uptime Target: We strive to maintain an uptime of 99.9% for our web hosting services.
    • Measurement Period: The uptime is measured over a calendar month.
  2. Downtime Allowance
    • Exclusions: Downtime caused by scheduled maintenance, emergency maintenance, third-party services, or factors beyond our control, including force majeure events, is excluded from the calculation of downtime.
    • Calculation: Downtime is calculated as the total accumulated minutes during which the services are unavailable, minus any excluded periods.
  3. Reporting and Support
    • Incident Reporting: In the event of downtime or service interruption, clients are required to promptly report the incident to our support team through our designated communication channels.
    • Support Response Time: Our support team will acknowledge and respond to incident reports within 24 hours during business days.
  4. Scheduled Maintenance
    • Notification: We will provide advance notice of scheduled maintenance windows through our communication channels. Maintenance windows will be scheduled during off-peak hours whenever possible.
  5. Data Backup
    • Backup Frequency: We provide regular backups of client data based on the backup frequency outlined in the hosting plan.
    • Backup Restoration: In case of data loss, we will restore data from the most recent backup available. We do not guarantee the availability of backups for all possible scenarios.
  6. Security
    • Security Measures: We implement security measures based on industry best practices to safeguard hosted content and prevent unauthorized access. However, no system can be entirely immune to security breaches.
  7. Termination and Refunds
    • Termination: In case of persistent violations of our terms of service or SLA, we reserve the right to terminate hosting services.
    • Refunds: Refunds are not provided for downtime or interruptions covered under the Compensation Schedule.
  8. Amendments: We may update or modify this SLA from time to time. Users will be notified of any changes via email or through our website. Continued use of our services after the policy changes indicates acceptance of the revised SLA.
  9. Contact Information: For any questions or concerns related to this SLA, please contact our support team at [email protected].

By using our web hosting services, you acknowledge that you have read, understood, and agreed to abide by this SLA. If you do not agree to this SLA, please do not use our services.

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Helpdesk Policies

Last Updated: August 2024

To ensure a seamless experience for all our users, please take a moment to familiarize yourself with our HelpDesk policies. For guidance on navigating the helpdesk portal, we encourage you to visit our Customer Help Center [here]. This resource will provide valuable information on making the most of our support system.

1. Customer Support Hours:

  • Our Helpdesk primary team is available from 9 am to 4 pm, Monday to Friday during the Belize Time zone (GMT-6),
  • Emergency support is available 24/7.

2. Response Time:

  • We strive to respond to all queries within 24 hours during regular business hours.
  • Queries that come in on Weekends and holidays will be addressed within 72 hours.
  • Emergency inquiries will be addressed promptly

3. Ticketing System:

  • For efficient issue resolution, please utilize our ticketing system here or send an email to [email protected].
  • Include relevant details in your tickets for a faster and more accurate response.

4. Account Verification:

  • To protect your account security, we may request verification information before providing certain support services.

5. Communication & alerts:

  • Respectful and professional communication is expected from both users and support staff.
  • All communication, reminders, and alerts pertaining to the client account status will be initiated through a ticket generated via our ticketing system.
  • Tickets will be sent to the active email provided by the client. It is the client’s responsibility to ensure that emails sent by TAS do not end up in the spam folder. Kindly whitelist the following email addresses: [email protected] or [email protected].

6. Site Activation and Propagation:

  • Upon payment confirmation, your account will be activated.
    Allow up to 24 hours for your site to propagate globally on all servers.

7. Emergency Support:

  • For urgent matters outside regular hours, please contact our emergency support line at +501-637-4921.

8. Privacy and Data Security:

  • Your privacy is important to us. All information shared is treated with utmost confidentiality.
  • We adhere to industry-standard security measures to protect your data.
  • Reference our privacy policy here.

9. Feedback and Suggestions:

  • We value your feedback. Please let us know how we can improve our services.
  • Suggestions and comments can be submitted through our dedicated feedback channel.

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Delivery - Summary

Last Updated: August 2024

Delivery Policy (For Tangible Goods)

All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order.

Delivery Policy (For Downloadable Goods)

Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased. If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased. In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 5 days from the date of your order. If you do not contact us within 5 days from the date of your order, the item(s) you purchased will be considered received, downloaded and delivered to you.

Delivery Policy (For Services)

Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon performance of the services.

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