If you're using TAS Site Security Tool to secure your WordPress site and a client's IP keeps getting blocked, it’s typically due to security rules triggered by suspicious activity or overly strict settings. This article outlines the most common causes and how to resolve the issue.
Common Causes of IP Blocking
1. Firewall Rules Triggered
TAS Site Security Tool includes a Web Application Firewall (WAF) that scans incoming traffic for malicious patterns. IPs may be blocked due to:
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Multiple failed login attempts
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Accessing restricted or sensitive URLs (e.g.,
wp-admin,xmlrpc.php) -
Attempted SQL injection or cross-site scripting (XSS)
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Too many requests within a short time (rate-limiting)
2. Automatic or Manual IP Blacklisting
TAS Site Security Tool allows:
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Manual blocking of IP addresses by administrators
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Automatic blocking based on firewall rules or repeated suspicious activity
3. Brute Force Attack Protection
If a user:
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Repeatedly enters incorrect login credentials
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Attempts to access the login page too frequently
TAS Site Security Tool may: -
Temporarily lock them out
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Permanently ban their IP
4. Geo-Blocking (Country Blocking)
If Geo-blocking is enabled, IP addresses from restricted countries will be automatically blocked regardless of user behavior.
5. False Positives
Legitimate users may be mistakenly blocked due to:
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Using a VPN or shared network
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Overly sensitive security configurations
What to Do If Your IP Address Is Blocked
If you find that you are unable to access the website due to being blocked, follow these steps:
1. Find Your IP Address
Visit the following tool to get your public IP address:https://ipv4.nexcess.net/
2. Contact the Website Administrator
Send an email or message to the website administrator that includes:
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Your name and contact details
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A brief explanation that you're being blocked
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Your IP address (copied from the tool above)
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A request to unblock and whitelist your IP address to avoid future issues
Best Practices for Clients to Avoid Being Blocked
To ensure smooth access to a website secured by TAS Site Security Tool, clients should follow these best practices:
1. Avoid Repeated Failed Logins
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Double-check your username and password before logging in.
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Use the “Forgot Password” feature if you're unsure of your credentials.
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Avoid guessing passwords, as multiple failed attempts can trigger a lockout.
2. Don’t Refresh Pages Repeatedly
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Rapidly refreshing pages or repeatedly clicking on restricted or broken links may trigger rate-limiting or 404 protection features.
3. Use a Stable Connection
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Avoid switching between networks (e.g., from mobile data to Wi-Fi), which may change your IP and trigger security rules.
4. Avoid Using VPNs or Proxies (Unless Necessary)
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VPNs or proxy servers may cause your IP to appear suspicious or associated with spammy behavior.
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If you must use a VPN, ensure it's from a trusted provider.
5. Report Access Issues Promptly
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If you’re blocked, follow the instructions above to retrieve your IP and contact the website admin.
6. Whitelist Your IP (for Regular Users)
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If you frequently access the website (e.g., as a partner, employee, or admin), request to have your IP added to the allowlist to prevent future blocks.
7. Use a Password Manager
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Using a tool like LastPass or 1Password helps you avoid login errors by auto-filling correct credentials.
By following these guidelines, clients can minimize the chances of being mistakenly flagged or blocked by TAS Site Security Tool.
